Operations, systems and security, from one team.
Every job starts with the problem, not a product. Sometimes the fix is a better process. Sometimes it is software we build. Sometimes it is the security work a customer has asked for. Usually it is a mix, and it helps that one team does all three.
Fixing how you work
Before anyone buys or builds anything, we look at how the business runs day to day: how an order moves from enquiry to invoice, where things get re-keyed, what depends on one person, which spreadsheet has quietly become the system. Then we recommend the smallest change that will hold.
- A review of how work actually flows, on site and in your data
- A short written plan: what to change, in what order, and what it costs
- Help choosing systems and suppliers, including open source options you own outright
- Seeing the change through with the people who do the work
Building the software you need
Off-the-shelf business systems make you bend your processes around the software, and every change means a supplier and a bill. When software is the right answer, the people who worked out the problem build the fix around how you work, on open source technology you own, and stay on to run it.
Business systems
The system your operation runs on (ERP, if you like the acronym), designed around your processes rather than the other way round.
Connections
Getting systems that do not talk to each other to share data, so nothing is typed in twice.
Moving off rented platforms
Off expensive or restrictive software and onto systems you own, without stopping the business.
Reports and workflows
Built so your own team can change them, without a change request or a supplier.
Security without the red tape
A serious cyber incident is one of the biggest disruptions a business can face. Production stops, orders cannot go out, and the recovery runs for weeks. Your customers know it, which is why the security questionnaires keep getting longer and the contracts now come with conditions attached. Getting it right is genuinely complicated, and most businesses do not have the people to do it.
The usual response is rules, and security becomes the reason something cannot be done. We do it properly, so it stops being the excuse: certified, monitored, and out of the way of the people trying to get work done.
- Security is the reason the new supplier still cannot log in
- A customer questionnaire lands and everything stops for a week
- Certification is a paperwork sprint, once a year, then forgotten
- Alerts that nobody has the time to read
- When something does go wrong, nobody knows who does what
- Access set up properly, so people can get on with their work
- Questionnaires answered in days, with the evidence to hand
- Cyber Essentials, ISO 27001 and SOC 2 kept up to date as you go
- Your systems watched round the clock, and a named person to call
- A tested plan for when something goes wrong, so the business keeps running
Your systems. Your data. Your rules.
Most business technology is now rented rather than owned, from a handful of very large, mostly American, companies, on their terms. Prices rise, features disappear, and your data sits on someone else’s servers under someone else’s rules. Open source puts the control back with you. Wherever there is a good open source answer we will recommend it, build on it and run it for you. And where an off-the-shelf product really is the best fit, we will say so.
Own the software
Open source means the code is yours to run, change and keep. Nobody can switch it off or double the price.
Keep the data where you choose
On your servers, in your country, under your rules. Not on someone else’s terms.
Change supplier without starting again
If you outgrow us, or anyone else, the system comes with you.
Four steps, whatever the job.
- 01
Listen
A first conversation about what is not working and what fixing it would be worth.
- 02
Look
A few weeks with your team and your data, mapping how work really flows and where it stalls.
- 03
Recommend
A short written plan with costs attached. You can act on it with us or without us.
- 04
Deliver
We make the change, build what needs building, and stay on to run it.
Talk to us about what is getting in the way.
A half-hour conversation with a founder, no slides and no obligation. Tell us how you run today and where it hurts, and we will tell you what we would do about it.